Shipping policy
SHIPPING POLICY
Shipping Area
Plainly Useful Tools currently ships within the United States only. We do not currently offer international shipping.
Shipping Cost
Standard shipping is free on all eligible U.S. orders. Any optional expedited-shipping charges, if offered, will be displayed during checkout.
Processing Time
Orders generally require 1–3 business days for processing before shipment. Certain products, busy periods, weekends, holidays, inventory changes, or address-verification issues may require additional processing time.
Estimated Delivery
After processing, standard delivery generally takes approximately 3–8 business days. Most customers should expect their order within approximately 5–12 business days from the date of purchase.
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, service interruptions, or other circumstances outside our control may affect delivery times.
Tracking Information
When tracking information becomes available, it will be sent to the email address provided during checkout. Tracking updates may require 24–72 hours to appear after a shipping confirmation is sent.
Multiple Packages
Orders containing multiple products may be fulfilled from different locations and arrive in separate packages. Separate shipments will not result in additional standard-shipping charges.
Address Accuracy and Changes
Customers are responsible for providing a complete and accurate shipping address. Please contact us through our website’s Contact page immediately if an address correction is needed.
We cannot guarantee address changes after an order has entered processing or shipped. Additional charges may apply if an order must be resent because an incomplete or incorrect address was provided.
Delayed, Missing, or Marked-Delivered Orders
If tracking has not updated for several business days or your order has not arrived within the estimated timeframe, please contact us through our Contact page so we can investigate with the shipping carrier.
If tracking shows that a package was delivered but it cannot be located, please check around the delivery area, with household members or neighbors, and with the carrier before contacting us. We will assist with eligible carrier investigations, but we cannot guarantee reimbursement for packages confirmed as correctly delivered.
Questions
For questions about an order or shipment, please contact us through the Contact page on our website and include your order number.